• Resolved stuartwaldner

    (@stuartwaldner)


    Now that I’ve upgraded to your latest version of the plugin, I get a red circle with a white X in the top righthand corner of the image in the FB share section. This never happened until I upgraded the plugin. Is that the problem? If so, how can I go back to the previous version?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @stuartwaldner,

    thank you for reaching out!
    In July Facebook made several changes to their API interface, affecting posts shared on profiles, pages and groups. One of these changes was, that Facebook supports individually selected images for images post format only. For link posts Facebook will display images set in the “og” (open graph) parameters of the given blog post. If you have set og parameters for your featured image in your blog post, Facebook will display this featured image. I had a look at your website’s source code and you haven’t set the neccessary open graph tags: og:image, og:title and og:description.

    Learn more about “og” tags in our FAQ: What are open graph tags and what do I use them for?

    This change does only affect link post formats, not image post formats. If you share your blog post as image posts, your selected image will be displayed in the shared post on Facebook. You can select the post format for link posts or image posts as default settings for your networks in the Blog2Social settings.

    We are already working on and will provide a solution to fix this issue with the coming update in August.

    Best regards!

    Thread Starter stuartwaldner

    (@stuartwaldner)

    I updated today to 4.3.2 hoping the issue was fixed, but it’s not. ??

    Do I need to configure it in order for it to work with FB and Twitter OG?

    Please help. Thanks!

    Stuart

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hi Stuart,

    have you activated OG Tags and Twitter Card Meta Tags in your Blog2Social settings?
    If you are customizig your social media posts with the “Sharing & Scheduling” feature, the settings you make in the post preview (image, title and description) will be set as your posts meta data and transmitted to Facebook.

    If you are using the auto posting feature you should make sure that OG tags are set in your blog posts HTML as well.

    Please, let me know if this solves your issues. If not, please conatct our support team via customer-servic (at) blog2social (dot) com with screenshots.

    Thanks in advance and best regards!

    Thread Starter stuartwaldner

    (@stuartwaldner)

    It didn’t fix the problem.

    I emailed [email protected] with screenshots yesterday but I haven’t heard back.

    BTW, I’m using the free version so do not have a choice about whether to send link post or an photo post. It can only send a link post.

    Thanks for all your help.
    Stuart

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Upgraded to 4.2.2 Now Images not working with FB’ is closed to new replies.