Upgraded to WP6 and upgraded plugin but blank screens in the dashboard

  • Resolved tady

    (@tady)


    2 years, 9 months ago

    I got an alert that my Instagram feed had stopped working. Logged in to the dashboard and could not access the Instagram Feed element, All feeds (and all other links below) are just blank screens with vue.js JS errors in the console.

    Upgraded to WP6 and upgraded plugin, no change. Blank screens on the plugin dashboards and JS console errors.

    Should I delete and re-add or is this something else?

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @tady,

    Thank you for reaching out to us for assistance. Apologies for your support request going by without an answer here. This sounds like it could be a specific type of conflict in the backend either due to other plugins, a failed update and database error, or even certain elements being blocked by the host. If you still have this error please reach out via our support form with additional information and login information should it be available so that we can log in and troubleshoot this for you as soon as possible. You can find our support form here.

    Thank you for your patience and we hope to hear from you soon!

Viewing 1 replies (of 1 total)
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