Upgraded – WSOD – timeout errors (CSF?)

  • Hi,

    Background:
    I’ve had a fair bit of trouble with slowloris attacks on my server so recently installed CSF firewall, which stopped the attacks. I *did* notice that the WP admin panel seemed to be running a bit slowly, but no other problems.

    Main problem:
    I performed a manual upgrade of my new-ish site because it kept saying on the dashboard that it was up-to-date, but I knew it wasn’t. (I am now worrying the problem was actually due to port blocking on CSF – I have CT-Limit set to 60 and certain countries can only access port 80, and a few other things…)
    The first upgrade seemed to not work properly, because I kept getting errors on the lines of “/htdocs/wp-includes/functions.php on line 1282” – relating to wp_cache. It turned out that file had not been replaced for some reason… so I renamed admin and includes and re-uploaded fresh copies. I also deactivated the plug-ins and switched the theme via phpmyadmin.

    That allowed me to get to the dashboard, but I still have a white screen of death on the main site and a load of errors are now showing up in the admin panel (I guess also because I enabled them to show).

    I tried to install a plugin to trace the problem, but got the following load of errors:

    Warning: stream_socket_client(): unable to connect to ssl://api.www.ads-software.com:443 (Connection timed out) in /var/www/vhosts/(mysite)/htdocs/wp-includes/class-http.php on line 1021

    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /var/www/vhosts/(mysite)/htdocs/wp-includes/update.php on line 302

    Warning: stream_socket_client(): unable to connect to tcp://api.www.ads-software.com:80 (Connection timed out) in /var/www/vhosts/(mysite)/htdocs/wp-includes/class-http.php on line 1021

    Warning: stream_socket_client(): unable to connect to ssl://api.www.ads-software.com:443 (Connection timed out) in /var/www/vhosts/(mysite)/htdocs/wp-includes/class-http.php on line 1021

    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /var/www/vhosts/(mysite)/htdocs/wp-admin/includes/plugin-install.php on line 83

    Warning: stream_socket_client(): unable to connect to tcp://api.www.ads-software.com:80 (Connection timed out) in /var/www/vhosts/(mysite)/htdocs/wp-includes/class-http.php on line 1021

    An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.

    I do have a recent backup of the database – but the probably not the entire file structure, although that’s less of an issue. But I’d still be left with the problem of not being able to upgrade. The wp-content part has not been messed with.

    Any hints? Don’t like asking for help but I’m wondering if this has something to do with CSF configurations (perhaps I need to whitelist something?), and now also confused as to what I need to do to get the main site working again…

    Thanks in advance…

    Site is “rose newell dot co dot uk”, by the way.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter lingocode

    (@lingocode)

    I also tried a fresh install with the same database – as modified by the installation. Is it possible it got messed up? Or CSF got in the way? I also tried deactivating CSF but if WP-related IPs got blocked…

    Thread Starter lingocode

    (@lingocode)

    Okay – I worked out the problem – it’s CSF.

    It’s not a huge problem for me to deactivate CSF for the few minutes when I’m making major changes to the site. It seems to have fallen out with WordPress. I could flush the IP tables or something but for now, I think temporary deactivation is the best solution.

    Another weird symptom: I was able to click to change my theme, but it would not actually confirm. It also stopped FTP from working.

    It will have to do with the port and country blocking setup I had on CSF. I had blocked ports for a number of countries because I thought me and my server won’t be there – but of course, sometimes there is a legitimate reason why a US-based server, for example, will be accessing something other than port 80. ??

    I’d still like to hear about any better explanations and solutions people may have, though!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Upgraded – WSOD – timeout errors (CSF?)’ is closed to new replies.