Upgrading meta slider causes issues with setting featured image

  • Hi

    After upgrading to the latest (free) version of meta slider, I am now having issues with adding media or setting featured images.

    I can go to a post, click add featured image but no images from the media library will display for me to choose from. I can upload a new one no problem, or I can use the search function, but the general display all images isn’t working.

    I have disabled all plugins and isolated it down to the meta slider plugin. I ran a test by checking before and after upgrading on another site, to make sure it wasn’t an issue with just one site.

    https://www.ads-software.com/plugins/ml-slider/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Roothost,

    Please could you do something for me?

    – In Google Chrome, edit a page
    – Right click somewhere on the page and click ‘inspect element’ (this will bring up chrome developer tools).
    – Click the ‘Console’ tab in chrome developer tools (this is where any JavaScript errors will be reported).
    – Click the ‘Set featured image’ link.

    Please get back to me with any error messages that are mentioned in the console.

    Regards,
    Tom.

    Thread Starter roothost

    (@roothost)

    Hi Tom,

    Thanks for your reply, this is what I get when clicking console, nothing else gets added when i click add featured image.

    Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=271&action=edit:1
Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=271&action=edit:114
Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) post.php?post=271&action=edit:533
2
Consider using 'dppx' units, as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi)
    Thread Starter roothost

    (@roothost)

    Please see screenshot at https://drive.google.com/file/d/0B4oBv3qcwOmRenBuUjVQeUhYQWc/edit?usp=sharing you will notice the grey circle just underneath media library that keeps spinning.

    If I deactivate the slider plugin, it works straight away.

    Thanks

    Simon

    Hi Simon,

    Apologies for the delay getting back to you.

    Would you be able to set up a temporary admin login for this so I can take a look?

    If you’re ok with that please get in touch using the form on https://www.metaslider.com/support (use WPSupport as the purchase ID).

    Regards,
    Tom.

Viewing 4 replies - 1 through 4 (of 4 total)
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