Upgrading to 3.5.2 ~ hung up on "database update required"

  • Resolved keeping-home

    (@keeping-home)


    11 years, 5 months ago

    I have several sites. One upgraded just fine. Two are hung up right now and I can’t access admin.

    I’ve tried:
    – switching to the Twenty Twelve theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    I don’t think it switched because the site just went blank. Maybe I’m not understanding.


    – resetting the plugins folder by FTP or phpMyAdmin.

    No change

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    No change

    – running the upgrade manually via wp-admin/upgrade.php

    I don’t understand how to do this.

    My theme is Graphene on all sites–except that I’m using a child theme with minimal changes on the site that works. Could that make a difference?

    I don’t know what (if any) other information you might need because I (obviously) don’t know what I’m doing.

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter keeping-home

    (@keeping-home)

    No. I wasn’t sure whether repairing the database tables would be WordPress specific or not (I looked both places for information). So, I need to ask tech support for instructions?

    Thread Starter keeping-home

    (@keeping-home)

    Repaired database tables this morning. No change.

    Tried renaming theme folder and resetting plugins folder again. No change.

    Thread Starter keeping-home

    (@keeping-home)

    Help! Now my sister is looking at one of my sites at her house and gets the Database Update Required page . . . including the update button. Of course, I’m getting it on the front end too. Today most images have not been loading but the frontend was still viewable, at least to me. How could it possibly now refer everything to wp-admin?

    The other hung up site is still viewable and normal.

    Now, the question is . . . did I do anything to cause that? I don’t know! I did rename the upgrade.php file on the off chance that it would trick wordpress into temporarily forgetting about the upgrade and letting me in the back end. I expected it to not work but I didn’t expect it to actually *do* anything. I think that’s the only thing I’ve done recently, except look at things.

    This is getting scary!

    Thread Starter keeping-home

    (@keeping-home)

    By the way, is there some way to force the database to update? Or could my host to that? . . . Or does it have to be done by WordPress itself?

    Thread Starter keeping-home

    (@keeping-home)

    Okay, latest problem solved (sort of). It was the plugin backwpup. Disabled that and the site is back. I had this happen once before on another site–frontend redirected to admin when I was logged in. I don’t know why. I noticed “backwpup” in the url and deactived backwpup for a while and haven’t had problems lately.

    Noticed “backwpup” this morning in the url and deactived it. I don’t know WHY this happens but at least the site is back. Original problem still very much present, though.

    Thread Starter keeping-home

    (@keeping-home)

    No more suggestions?

    I have been researching and debugging since my last post but still don’t know what the problem is.

    What can I do?

    Thread Starter keeping-home

    (@keeping-home)

    This was never resolved. However, I was able to upgrade to 3.6 when it was released.

Viewing 7 replies - 16 through 22 (of 22 total)
  • The topic ‘Upgrading to 3.5.2 ~ hung up on "database update required"’ is closed to new replies.