Upload animation not working

  • Resolved bonushitz

    (@bonushitz)


    4 years, 5 months ago

    I’m currently using it on my staging site. The plugin works great but the only problem is the “upload animation” of the json file that downloaded from lottie website and also edited lottie files doesn’t work. Once I chose the json file, nothing happen, it display blank on the animation widget. Even on live site, it is blank.

    Appreciate your help.

    • This topic was modified 4 years, 5 months ago by bonushitz.

    The page I need help with: [log in to see the link]

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  • Plugin Author animatedsvg

    (@animatedsvg)

    Hello,

    I have just tried and downloaded a fresh json from LottieFiles and it works fine on my site. I suspect server settings with your hosting provider is causing your issues.

    Best,
    G.

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