Upload Avatar Issue

  • I have a client with a membership site and after the last update of your plugin, the members can no longer upload their custom avatar images on the front end. I am able to add them via the user profile in the backend of WordPress.

    I’ve included some screenshots. The first two screenshots are on the front end with a page with the [basic-user-avatars] shortcode. In the first screenshot you see that I uploaded an image. In the second screenshot is what is show after I click the “Update Avatar” button. It is a broken image.

    The last two screenshots are when I Update the Avatar from the user profile. It works but this is not an option for the members of the site. They don’t have access to the backend of the website at all. All membership functions are on the frontend only. So it is very important that the plugin works and the members can upload their profile image from this page.

    The page I need help with: [log in to see the link]

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  • Thread Starter JessicaRodgers

    (@jessicarodgers)

    It’s been three weeks since I’ve reached out about my issue and I’ve had no response. Is this plugin not supported any more?

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