upload big photo error (about 8MB)

  • Resolved perltk

    (@perltk)


    5 years, 1 month ago

    Hi, I had an error after update…. Could not upload a big image(about 8MB), and stoped at 100% with loading icon. But if photos are small about 3MB below, it’s ok to upload.

    MY WP version is 5.2.3. use DIVI theme.
    My plugin version is 1.4.9.
    My server’s php.ini:
    php version:7.2;
    max_execution_time:30;
    post_max_size:32M;
    upload_max_filesize:32M;

    Chrome log:
    (Failed to load resource: the server responded with a status of 500 ()
    load-scripts.php:2 Uncaught Error: Syntax error, unrecognized expression: #wpda_gall_load_table # .load)

    xxx/wp-admin/admin-ajax.php?action=wpda_gall_upload_image =>500 Internal Server Error

    the full chrome error log as below:
    —————————————————

    Uncaught Error: Syntax error, unrecognized expression: #wpda_gall_load_table # .load
    at Function.ea.error (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:2)
    at ea.tokenize (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:2)
    at ea.select (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:2)
    at Function.ea (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:2)
    at Function.a.find (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:8)
    at n.fn.init.find (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:2)
    at n.fn.init.a.fn.find (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:8)
    at a.fn.init.n.fn.init (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:2)
    at new a.fn.init (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:8)
    at n (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-tabs,jquery-form&ver=5.2.3:2)
    • This topic was modified 5 years, 1 month ago by perltk.
    • This topic was modified 5 years, 1 month ago by perltk.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter perltk

    (@perltk)

    20191004 Update:
    1.about more than 1.5MB can not update. Not 8MB.

    2.I traced the code, it maybe stoped at gallery-album\includes\admin\gallery_page_class.php.

    function insert_from_standart_uploader :
    line 1299: $this->create_image_duplicates($this->directorys[‘original’] . $image_name);
    When I commented this code, it can work.

    • This reply was modified 5 years, 1 month ago by perltk.
    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Sorry for the late response.

    We didn’t change anything in this case during update, so you need to check what other changes you made.

    Thanks.

    Thread Starter perltk

    (@perltk)

    Thank you for your reply.

    I think it maybe occurs error in thumbnail functions, but I’m not sure whether the server’s setting problem or plugin’s problem? (EX:GD Library or PHP version)

    Anyway, Thanks for your help.

    • This reply was modified 5 years, 1 month ago by perltk.
    • This reply was modified 5 years, 1 month ago by perltk.
    Plugin Author wpdevart

    (@wpdevart)

    You’re welcome dear user.

    We are going to close this topic, if you have other questions then contact us again.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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