Upload failed – target directory

  • I’ve tried this multiple ways, but cannot get anything to upload. (By the way your error message is mis-spelled, it says “Targer folder doesn’t exist”.)

    So, I created a sub-folder under uploads for this, created a ftp account just for this, which I have tested and it works.

    My shortcode looks like this:
    [wordpress_file_upload uploadpath=”wp-content/uploads/client-video” fitmode=”responsive” uploadpatterns=”*.mp4″ maxsize=”40000″ accessmethod=”ftp” ftpinfo=”video:_4Tw4Rn([email protected]” useftpdomain=”true” placements=”title/userdata/filename+selectbutton+uploadbutton/subfolders/message” notify=”true” notifyrecipients=”[email protected]” userdata=”true” userdatalabel=”Your name|t:text|s:left|r:1|a:0|p:inline|d:/email|t:email|s:left|r:0|a:0|v:1|p:right|d:|g:0″]

    But clearly I’m missing something. I’m also confused why there are 2 places to add the upload path, both in Main and in the Instance, but in either case, I can’t get this to work. Please advise. Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author nickboss

    (@nickboss)

    Hi Becky, sorry for keeping you waiting…

    Is there a reason why you use ftp mode? Are you uploading to another domain, other than the website?

    Regards

    Nickolas

    Thread Starter Becky Davis

    (@bdgardengirl)

    No, not particularly, thought it would bypass the file size limit for a regular upload, since video files are so huge. If there’s a better way, please let me know!
    Thanks,
    Becky

    Plugin Author nickboss

    (@nickboss)

    You have the free or Pro version? If you have the Pro one, then there is no reason to use ftp, it supports files of unlimited size.

    Nickolas

    Thread Starter Becky Davis

    (@bdgardengirl)

    It’s the free one. I have no problem going pro, but I’d like to see it work first. Is there a reason I can’t use ftp? Please let me know.

    Plugin Author nickboss

    (@nickboss)

    You can definitely use ftp if you configure it correctly, however please note that this is not a direct ftp upload from your computer to the website. You would need an ftp client for this, like FileZilla. Browsers do not support ftp uploads. So, the plugin first uploads the file to the website using classic HTTP and then transfers it to the ftp location using PHP ftp commands. Ftp method was added to the plugin for allowing files to be saved to an ftp location other than the website (to another domain). So, due to the fact that the upload is done through HTTP, it has restrictions imposed by the web server (upload size and time limits). With ftp you will not be able to upload very large files (more than 100Mb).

    One the other hand, the Pro version uses a sophisticated algorithm to upload files through HTTP, by slicing the file into pieces (chunks), sending them to the server and reassembling them on the server. So, this way there is no size limit. However you cannot have chunked upload and ftp. In your case, chunked upload would be ideal.

    Nevertheless, I can assist you setting up ftp if you want just for testing.

    Regards

    Nickolas

    • This reply was modified 7 years, 9 months ago by nickboss.
    Thread Starter Becky Davis

    (@bdgardengirl)

    OK, not quite sure I understand this completely. Let me try to do a smaller file without ftp and just see the path work. When I go pro, where do I go for support, if we can’t get it to work, is there a refund?

    Thread Starter Becky Davis

    (@bdgardengirl)

    I still am having issues with the path. Just tried this with a simple .jpg, still getting: Upload failed!
    Targer folder doesn’t exist.

    [wordpress_file_upload uploadpath=”uploads/client-videos” fitmode=”responsive” uploadpatterns=”*.jpg” maxsize=”50000″ placements=”title/userdata/filename+selectbutton+uploadbutton/subfolders/message” userdata=”true” userdatalabel=”name|t:text|s:left|r:0|a:0|p:inline|d:/email|t:email|s:left|r:0|a:0|v:1|p:right|d:|g:0″]

    What is going on here?

    Plugin Author nickboss

    (@nickboss)

    Does the target folder exist? Do you have any strange permissions on that folder?

    Yes there is a refund for the Pro version.

    Nickolas

    Thread Starter Becky Davis

    (@bdgardengirl)

    Yes, of course it does. I can see it in your file finder. uploads/client-videos

    Plugin Author nickboss

    (@nickboss)

    Do you know what permissions this folder has?

    Nickolas

Viewing 10 replies - 1 through 10 (of 10 total)
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