• Resolved chrisgrim

    (@chrisgrim)


    Hi,

    When I try to have users not logged in upload files I get the error:

    Upload failed! Unknown error.

    I’m not sure how to troubleshoot more. I have already upped my file size and max time. Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author nickboss

    (@nickboss)

    Good morning,

    are you using any cache plugin?

    Nickolas

    Thread Starter chrisgrim

    (@chrisgrim)

    Nope but I am using Wordfence. I just turned off Wordfence and that seems to have fixed it! Now I just have to figure out what Wordfence was doing. I hope its just a setting. Do you happen to know a security plugin that works well with your plugin?

    Plugin Author nickboss

    (@nickboss)

    Good morning, yes it is just a setting. Do you have access to the error log of your website? It will contain details about the problem.

    Nickolas

    Thread Starter chrisgrim

    (@chrisgrim)

    Hi,
    I do have access to all error logs. Which log would have the data you are looking for?

Viewing 4 replies - 1 through 4 (of 4 total)
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