• Resolved Jyn

    (@jynmeyer)


    If I can get this to fix, I would love this theme!
    The image upload box is not working very well. There is a box for a URL and then next to it, an ‘Upload‘ button. No ‘Select Image‘ button.
    I can’t just hit ‘upload‘ because there is nothing in the box to upload- but when I click in the blank text box usually nothing happens- just allows me to enter in a URL.
    Sometimes… an upload image pop up shows if I click randomly in any image boxes, and then I select an image and click ‘upload‘ but nothing uploads. I have not been able to upload any images that way.
    I resolved to uploading through my Media center in WP and then copying the URL and pasting it into the box- but the thumbnails are distorted and squished?
    How would I go about fixing this? Please fix this and add a select image box!
    I haven’t rated this theme yet, I would love to give 5 stars!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author sonalsinha21

    (@sonalsinha21)

    Hi Jyn,

    Not sure why its a problem seems like a WordPress installation problem or some plugin conflict problem.

    Theme doesn’t have any such problem.

    At the most what we can do is check this for you. Send us email: [email protected] with Admin login details and we will check this for you.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @sktthemes, That should be as a last resort option, and even then it is really discouraged. You don’t have responsibility to access someone’s installation as a Theme author.

    Theme Author sonalsinha21

    (@sonalsinha21)

    I understand but then if i write generic things like installation problem people quickly type a bad review.

    To avoid that i offer help.

Viewing 3 replies - 1 through 3 (of 3 total)
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