upload only works as a registered user

  • Resolved almoreau

    (@almoreau)


    1 month, 3 weeks ago

    Hi,

    As a logged-in user, I can upload/insert documents without any issues. However, when I am not logged in, the upload field is still visible, and I can click on it to select a local document. But after selecting and confirming the file, it does not get uploaded.

    Is there a separate setting to enable the upload function for non-logged-in users?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @almoreau,

    Thank you for your topic.

    We’ve reviewed your case and noticed that caching is enabled on your site.
    See the screenshot below:

    View post on imgur.com

    So, please clear all the caches and exclude the link, where the shortcode of the plugin is located.
    After clearing caches, please check the case with different browsers or an Incognito Mode.

    Please note that our Development Team has checked this question type on our end, and everything seems to be working fine.

    Please try the suggested solution and let us know if it resolves the problem.

    Thank you.

    Thread Starter almoreau

    (@almoreau)

    Great, thanks for the support – yes, the problem is solved and everything works!

    Plugin Support Jasmine

    (@hyenokian)

    Dear?@almoreau,

    Glad to hear that everything works fine for you now.

    Your review can make a big difference!
    Please leave us a rating on www.ads-software.com.

    You’ll help new users discover our plugin, giving us the opportunity to make it even better for you!

    Here is the link for rating:?https://www.ads-software.com/support/plugin/survey-maker/reviews/?filter=5

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
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