• Resolved dawidku

    (@dawidku)


    Hi

    My upload to restore website is stuck at 23.91%.
    File is about 750MB and I have made modifications to php.ini as below.
    Can you please assist.

    max_execution_time 0

    max_input_time 6000

    max_input_vars 1000

    memory_limit 2000M

    post_max_size 2000M

    upload_max_filesize 2000M`

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Yani

    (@yaniiliev)

    Please read this guide: How to Increase Maximum Upload File Size in WordPress

    The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
    You will see what limit you have encountered and increasing it will solve the issue.

    The settings in PHP that you likely need to adjust are:

    • upload_max_filesize – set this to a value > than your backup
    • post_max_size – set this to a value > than your backup
    • memory_limit – set this to a value > than your backup
    • max_execution_time – set this to 0 (infinite)
    Thread Starter dawidku

    (@dawidku)

    I was testing it with my hosting provider yesterday, they can’t see anything wrong from their side and confirmed all seems OK, see below their response.
    Do you have any other suggestions?

    “Hello,

    I’ve just had a look, but the debug log I enabled wasn’t generated at all – which means that it didn’t find any errors.

    Given that the php limits are far greater than what is needed, it doesn’t seem to me this is a limits problem as the developer suggested.

    I would suggest getting back to them to advise this.

    Another thing you can try is checking your web browser’s debug log as you’re doing the upload, sometimes that will log helpful errors.

    Kind Regards,`”

    Plugin Author Yani

    (@yaniiliev)

    The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file. Try asking for another support agent or the next tier of support.

    Thread Starter dawidku

    (@dawidku)

    Hi

    I have a log file from the server but nothing really shows there.
    Is it relevant that the website I am trying to restore has a different name than actual website I am restoring it to?
    Does any of the DNS settings / domain mapping on the new website matter?

    @dawidku I think you need to purchase the PAID version for it to work ?? hehehehehe I have seen someone also encounter this issue and all are fixed when he upgraded to PAID version.

    I am not sure why the plugin author not transparent enough just say that FREE version are limited to certain 50MB only greater than that you will need to purchase the PAID version that way user will not waste time digging some server errors and find a solutions.

    Anyways good luck, I would suggest and highly recommend just purchase the PAID version then all will be solved :).

    Thread Starter dawidku

    (@dawidku)

    @tnchuntic maybe this would help or most like ku would ??
    Anyway I found another really easy solition
    for migrating WP website and have already done so ??

    Did you do manual process or a different plugin? Kindly share, Thanks in advance… it would be in addition to my toolbox.

    I have encounter this issue previously I have spent 2hrs research and testing and still couldn’t figure out why its stuck.

    Then I give up and just do a manual migration SQL dump and upload zip ?? heheheheh.

    • This reply was modified 2 years, 3 months ago by tnchuntic.
    Thread Starter dawidku

    (@dawidku)

    @tnchuntic i used another plugin – Migrate Guru. Smooth and easy, migration process happens in the cloud.

    Oks thanks will check that one out.. ?? and will add it on my toolbox.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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