• Resolved brucegwhite

    (@brucegwhite)


    I am trying to upload this week’s content from our website using our PowerPress Plug-In. Everything works as usual until the upload is complete. Normally at that point the upload window closes and I can verify the upload on our web page. However, this week I get a second window titled “Uploader”. It lists the file name I just uploaded and the window freezes. There is a “close” button that doesn’t work. I have to “x” out of the window to close it and then it doesn’t take me back to the website, but to my list of uploaded Blubrry files. If I navigate back to my website, it shows that no upload has taken place.

    Sometimes (with other products) I’ve encountered problems related to the browser used, so I tried this multiple times with Safari, Firefox, and Chrome. Same problem every time. Our site is hosted by GoDaddy, we are running WP 5.5 and PowerPress 8.3.5, and I’m not sure where the problem is.

    Any help you can provide is appreciated!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mike Dell

    (@benzoid)

    Can you contact us directly? blubrry.com/contact/

    We can take a look at your account directly.

Viewing 1 replies (of 1 total)
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