Uploaded file doesn’t send to admin panel

  • Resolved slavabrain98

    (@slavabrain98)


    7 months, 1 week ago

    Hello!

    I have the PRO version of your plugin and I have a problem with it:
    When customers upload files to a special field, order information doesn’t contain links to uploaded files in the admin panel.

    Could you help me?

    Screenshot from admin panel: https://snipboard.io/7Refzn.jpg

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hello @slavabrain98 m

    For pro version support open ticket here – codedropz.com/support.

    As this forum is only for the free version.

    Thanks.

    Glen

    Hi,

    File upload facility does not work. Even your demo does not work currently. Should I install an older version of woocommerce or wordpress to be compatible and if so what versions work. No files are being shown in checkout or in admin orders section. Regards, Kris.

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hi @kristommy2022 ,

    Thanks for reaching out, I got your test order and I confirmed that the issue occurs on our demo site.

    I will take a look and let you know.

    Glen

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    @kristommy2022 upon checking today it seems fine now.

    I’ve made several tests on my demo website, and the files attached to orders without any issues. It seems fine on my end. (see this https://ibb.co/PhcLJyf & https://ibb.co/52PhXCD)

    May I know what the format of the file and the file size?

    Please let me know.

Viewing 4 replies - 1 through 4 (of 4 total)
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