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@jaysonvos

You can make two tests.

1. I think you have a conflict with your Theme or another Plugin.
Try to do a conflict test and read this guide.

https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

2. Enable PHP error logging if the debug will give some more info about this issue.

Read this guide: “How to enable debug logging”

https://docs.ultimatemember.com/article/1751-enable-debug-logging

You will probably get a PHP log file with notices and some errors in this file when you do the tests: /wp-content/debug.log

Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the CODE format.

Hello @jaysonvos

First of all try to do a conflict test – https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test and check again.

Regards.

Hi @jaysonvos

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards