Uploaded image isn’t in an allowed aspect ratio

  • Resolved virtualchrono

    (@virtualchrono)


    6 years, 6 months ago

    Hi,
    I receive this error:
    Uploaded image isn’t in an allowed aspect ratio
    What is the correct image aspect ratio?
    Thank you very much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author qsheeraz

    (@qsheeraz)

    Hi,

    For landscape (horizontal) photos, you can use aspect ratios up to 1.91:1 and for portrait (vertical) photos you can use an aspect ratio up to 4:5

    Regards

    Thread Starter virtualchrono

    (@virtualchrono)

    Thank you very much!
    Please, could you translate in pixels?

    Plugin Author qsheeraz

    (@qsheeraz)

    Hi,

    Minimum allowed image width is 320 px.
    Maximum allowed image width is 1080 px.

    Our pro version has the capability of auto resizing of the image for Instagram.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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