Uploaded images no longer automatically compressed?

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  • Plugin Author ShortPixel

    (@shortpixel)

    Hi,
    Thanks for your message, sorry to hear about this problem.

    The plugin automatically compresses images after they are uploaded if it’s active. There is no checkbox for that. Maybe something happened on your hosting or some newly installed plugin is creating problems?

    In order to assist you properly I would need more details about your account at ShortPixel.

    Could you please try to contact us via our ticket system using this form
    https://shortpixel.com/contact

    Thank you, I look forward to hearing from you,
    Alex

    Thread Starter cecilebol

    (@cecilebol)

    It seems to behave like it should again. Strange. Apparently a temporary glitch somewhere. I feel a bit dumb now, but I’m certain it didn’t work properly for a while. Could be it had to do with exceeded quota or something. Thank you for your time!

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