• Resolved amentis1969

    (@amentis1969)


    Hi, on a clients website it has to be possible to upload .stl files. I’m using WordPress 4.8.1, Caldera Forms 1.5.5 and the theme is Avada 5.2.1

    I put the following code into the themes function.php:

    function my_upload_mimes() {
    $mime_types = array(
    ’stl‘ => ?application/octet-stream‘,
    );
    return $mime_types;
    }
    add_filter( ?upload_mimes‘, ?my_upload_mimes‘ );

    I also customized the php.ini on the server and added the additional mime type I need.

    Now I can upload .stl files in the media library in the backend, but not with my Caldera form: I’m always getting the following error: “This file type is not allowed. Please try another.”

    The form ist correct configured, .stl files are allowed. I also tried any and all of the mime type plugins and last but not least I tried it with putting the snippet ?define (‘ALLOW_UNFILTERED_UPLOADS’, true);“ in my wp-config.php – but unfortunately nothing worked.

    Could you please give me advice how to solve this issue?

    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Josh Pollock

    (@shelob9)

    Thank you for using Caldera Forms – we really appreciate it. I’m sorry you’re experiencing troubles.

    This is a site-specific bug and we would need more information from you or to use Caldera Forms Pro to find the error. We can do that, if you should open a support ticket at calderaforms.com/support.

    Just a note: Caldera Forms is free and always will be for you and other users downloading products from www.ads-software.com. However, for technical support from our team we do ask that you upgrade to Caldera Forms Pro, which includes Priority Support with an 8 operating hour turnaround. You can browse Caldera Forms Pro plans here: https://calderaforms.com/pro/.

    I appreciate your patience. We’ll look out for your ticket in support, and get you back up and running again ASAP.

    Thread Starter amentis1969

    (@amentis1969)

    I resolved the issue by using Contact Form7 instead of Caldera Forms, now the upload of .stl files works perfectly.

Viewing 2 replies - 1 through 2 (of 2 total)
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