Uploading Digital products…

check following 2 settings in your php.ini files…
; Maximum allowed size for uploaded files.
upload_max_filesize = 40M

; Must be greater than or equal to upload_max_filesize
post_max_size = 40M

if this isn’t helping give me your site access to test what’s wrong….

Thank you very much for your response. Lol…I actually have a 10GB max file size limit, so I’m guessing that isn’t it. https://computerworksltd.com I’m happy to give you temp. Editor (if that’s sufficient) rights. Register on my site and once completed, I’ll bump up your permissions.

I just registered to your site. username is zikubd.

I just changed your permissions…if Editor is not enough, let me know. I don’t what time it is where you’re at, but it’s now 4 am. I’m off to sleep. Thank you for your time and I hope you can get it resolved. I had WooCommerce installed after the first fail with Marketplace and I just didn’t really care for it so I came back to yours. Good night!

I rechecked your site. I was unable to upload 18MB mp3 file through wpmarketplace. So I tried to upload same file through WordPress media manager (Media -> Add New) and guess what it failed too. So the problem isn’t with wpmarketplace plugin, maybe with your server setup.

Well once again, thank you for your efforts!

I thought you were sleeping ?? by the way I successfully uploaded 8.1MB MP3 file by both wpmarketplace & media manager. So maybe bigger filesize isn’t uploading anyhow. I don’t know much about server configuration. I wish i could help you with this matter ??

Checker Plus for Gmail ?? It reads them aloud so I knew it was you responding. Thank you for the second effort. You’re awesome! Looks like I’ll be calling GoDaddy tomorrow (or today now I guess).

Nurul, so it took me a little longer to get back to business. The personal life has been a little hectic as of late. Buuuuut, I just got off of the phone with GoDaddy in regards to what you said was probably a server issue. The gentleman said that using either interface and trying to upload files the size I am attempting would likely result in a timeout, and that I’d be better served using a FTP client and then associating the file path with the product/product page. It doesn’t appear that that is an option. Can you once again offer any help please?

Side note…He also stated that 256MB or 512MB are the max file size limits (even though I changed mine in the back end to 10GB) so the 18MB file you tried to upload should’ve worked???

Hi, sorry for the late reply.
[The gentleman said that using either interface and trying to upload files the size I am attempting would likely result in a timeout]
Maybe he is right.
try with @ini_set( ‘max_execution_time’, ‘300’ ); in your theme functions.php file.

You can follow this tutorial:
https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Currently there are no options to upload a file through ftp and assign it as marketplace digital product file.