Uploading + Downloading Files

Hello @hhast ,

1. You are correct. At this time, PDF and .docx file uploads are not supported for the automatic importing of a transcript. Adding support for those file formats are on our roadmap.
2. The “Download transcript” button is a button block that needs to be added to the transcript panel and then linked to the appropriate transcript file. It currently is not automatically created when importing a transcript from a file.

For the second point, if you import a transcript from a file, would you expect the “Download transcript” button to automatically be created and link to the file uploaded? We’re trying to gauge whether people would prefer that behavior or would prefer to manually create buttons.

Thank you!

Thank you for the response! Both points sound good to me.

Regarding your question, since the screenshots included them (example text: “Visible and PDF transcript”), I would expect them to automatically be created and link to the file uploaded. However, if you note that users can add things like the button block (and other WP blocks) to your documentation, then that is equally sufficient.

A useful feature I could think of is toggling the transcript/accessibility statement block’s view (i.e. the block doesn’t appear until users click on the relevant buttons). We can code this ourselves, but there may be users who don’t know how to do such who may benefit from it.

Also, I have another question – can users only use 1 video accessibility block on a given page? I tried testing with 2, and it seems to break.

There shouldn’t be a limit on how many accessibility blocks can be on a page. One of our pages has 3 of them and doesn’t have issues. Are there any error messages being generated that you could pass along?

Thanks for your feedback on auto-creation of download button.

To confirm on the feature suggestion — you’re asking if it’s possible to set the plugin up such that, on page load, the video spans the full width of the container and, upon user click of the transcript or statement buttons, the transcript/statement block appears and the video player shrinks in size to accommodate?

Regarding the feature suggestion — yes, that’s the feature I was thinking of, assuming users have the video and transcript/statement block positioned horizontally. Otherwise, if it’s vertically, then it would just be a matter of displaying/not displaying.

Actually, multiple accessibility blocks seem to work every time except in this specific view. Previews work and refreshing the page/visiting the page (even while signed in to WP) also works. These are the errors I’m receiving:

Uncaught TypeError: Cannot read properties of null (reading 'removeAttribute')
    at t.goTo (view-script.js?ver=23b3733ea130a964357e:1:3594)
    at t.panelLengthCheck (view-script.js?ver=23b3733ea130a964357e:1:2701)
    at new t (view-script.js?ver=23b3733ea130a964357e:1:2067)
    at view-script.js?ver=23b3733ea130a964357e:1:3937
    at NodeList.forEach (<anonymous>)
    at HTMLDocument.<anonymous> (view-script.js?ver=23b3733ea130a964357e:1:3924)

• This reply was modified 7 months ago by hhast. Reason: clarification

Thank you for the confirmation and additional information.

PDF and .Docx transcript uploading
The team took a look and estimated this will be a few weeks of effort. Will keep you updated on progress and potential release

Autolinking uploaded transcript file
The team took a look and this is a week or so of effort. Will be prioritized shortly. Will hopefully have an updated version of the plugin with this functionality soon

Hiding/revealing transcript and statement panels
We chatted through what the user experience could be for the side panel to be hidden on page load and then the transcript or statement to appear on button press. Because the interaction felt unexpected, we decided against implementing that for now within the plugin. This was partially based on how other sites were handling transcripts (YouTube, TED, NYTimes).For YouTube and TED, they already had a second column on the page with other content and the transcript appears in that position. For NYTimes, the transcript pops up over the entire video, which was definitely a surprise.

YouTube does have a button that shifts the video between its “Theater” and “Default” modes, but that’s a button explicitly dedicated to resizing the video player so it’s more clear to the user what to expect.

That being said, for when the embed appears in a single column with the transcript or statement below the player, we are looking at changing the functionality so, on page load, those panels are hidden and only appear on button click. This avoids resizing the video player and is inline with how both YouTube and TED handle transcripts when in tablet view. Will keep you posted on progress towards this as well.

Multiple instances create page error
I wasn’t able to recreate on our site. I’ve passed the error message along to the team for them to take a look. Are you experiencing this issue in all browers or is it browser specific?

Hello @hhast ,

For the multiple instances on a page create an error, we’re having trouble recreating internally. Is there a public link you can share with us to help debug?

Also, can you share screenshots of the admin – one that opens up the list view and shows what’s being used and another one that is of the editor window with the blocks.

Thank you!