• Resolved basshunterek

    (@basshunterek)


    Hello,

    I am using Dokan 3.3.5 with Storefront theme on my website.

    I have an issue, as my vendors are unable to upload files to their products (all downloadable and virtual). When “Choose file” is clicked, the hashtag (#) is being added to the current link, the website scrolls up and… nothing else happens.

    I have tried setting folders permissions to 755, files to 644 – it didn’t work. Neither did disabling all other plugins, changing the version of PHP… There is no issue with uploading product’s images, it’s working flawlessly.

    You are my last resort ??
    Thanks, Bartek

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @basshunterek

    We are not familiar with any such issues. Without checking your site properly it is pretty tough to guess the reason why you are facing this issue.

    As per the forum’s rule, we are unable to check your site here. I would recommend contacting us via our support channel.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Uploading files not working’ is closed to new replies.