uploading images

  • dcrossbeacon

    (@dcrossbeacon)


    10 years ago

    Trying to upload new images to both Media Library and directly to Wall/Grid Gallery. From Media, add new, select image, loads but only thumbnail icon appears not the image. When opening edit details, can see the image but it won’t load to a gallery. From Wall/Grid Gallery, add new, select image, small thumbnail box appears and timer spins forever. No image ever appears.

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  • Moderator t-p

    (@t-p)

    useful codex: https://codex.www.ads-software.com/Media_Library_Screen

    Thread Starter dcrossbeacon

    (@dcrossbeacon)

    Tara,

    I had been successfully uploading images for a few weeks. This issue just started last week. Did something change?

    Moderator t-p

    (@t-p)

    try a few basic troubleshooting steps:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If that does not resolve the issue, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If that does not resolve the issue, try resetting the plugins foldervia FTP or SFTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

Viewing 3 replies - 1 through 3 (of 3 total)
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