UPS Access Point

  • Resolved ggz78

    (@ggz78)


    3 years ago

    Hello,
    First of all, thank you for your excellent plugin.

    I just have an issue : UPS Access Point method doesn’t work, whereas Mondial Relay and Standard UPS does. It isn’t displayed during the checkout method even if I’ve configured it. I was wondering maybe if it came from the fact that my API key doesn’t have sufficient access ?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • alexwcmultishipping

    (@alexwcmultishipping)

    Hi,

    Before displaying the shipping method we call the UPS API which returns if this method is available in the area you want to ship your package. If the UPS Web Service returns the shipping method is not available then we don’t display it ??

    Feel free to contact us using the contact button in the plugin if you want us to share more details about your situation (we will need to do some further tests).

    Regards,
    Alexandre

    Thread Starter ggz78

    (@ggz78)

    It seems that there is a problem in my website so, because I’m testing with an address where I’m sure there is an UPS Access Point at less than 1km away, and still nothing is displayed for UPS Access Point.

    alexwcmultishipping

    (@alexwcmultishipping)

    Hi,

    Please contact us using the form on our website. We will have a look at it ??

    Regards,
    Alex.

Viewing 3 replies - 1 through 3 (of 3 total)
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