• Resolved Debbie

    (@mybizdw)


    Receiving this error message. I followed the instructions given. Added and have removed my address. Checkmarked then unchecked fallback. Cleared the cache. I use Chrome and tried on Internet Explorer. Tried on my android phone and my neighbor’s phone. All ways that I’ve tried I’m receiving the error. I don’t know why I’m not able to get rid of the error or to get it to work in checkout.

    UPS Fallback!
    UPS Exception: 111211 – The requested accessory option is unavailable between the selected locations.
    Customer matched zone “UPS”
    UPS API Request data:
    Array
    (
    [UPSSecurity] => Array
    (
    [UsernameToken] => Array
    (
    [Username] => xxxxx
    [Password] => xxxxx
    )

    [ServiceAccessToken] => Array
    (
    [AccessLicenseNumber] => xxxx
    )

    )

    [RateRequest] => Array
    (
    [Request] => Array
    (
    [RequestOption] => Shop
    )

    [PickupType] => Array
    (
    [Code] => 01
    )

    [Shipment] => Array
    (
    [Shipper] => Array
    (
    [ShipperNumber] => xxxx
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] => xxxxxx
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [ShipTo] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] => xxxx
    )

    [City] => xxxx
    [PostalCode] => 85122
    [CountryCode] => US
    )

    )

    [ShipFrom] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] => xxxxx
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [Package] => Array
    (
    [PackagingType] => Array
    (
    [Code] => 02
    [Description] => Package/customer supplied
    )

    [PackageWeight] => Array
    (
    [UnitOfMeasurement] => Array
    (
    [Code] => LBS
    )

    [Weight] => 3
    )

    [PackageServiceOptions] => Array
    (
    )

    )

    [ShipmentRatingOptions] => Array
    (
    )

    )

    )

    )
    UPS API Response:
    stdClass Object
    (
    [RateResponse] => stdClass Object
    (
    [Response] => stdClass Object
    (
    [ResponseStatus] => stdClass Object
    (
    [Code] => 1
    [Description] => Success
    )

    [Alert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [TransactionReference] =>
    )

    [RatedShipment] => Array
    (
    [0] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 03
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 12.51
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [1] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 12
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 3
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 16.86
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [2] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 02
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 2
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 23.94
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [3] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 14
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 1
    [DeliveryByTime] => 10:00 A.M.
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 71.52
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    [4] => stdClass Object
    (
    [Service] => stdClass Object
    (
    [Code] => 01
    [Description] =>
    )

    [RatedShipmentAlert] => stdClass Object
    (
    [Code] => 110971
    [Description] => Your invoice may vary from the displayed reference rates
    )

    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [GuaranteedDelivery] => stdClass Object
    (
    [BusinessDaysInTransit] => 1
    )

    [RatedPackage] => stdClass Object
    (
    [TransportationCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [ServiceOptionsCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 0.00
    )

    [TotalCharges] => stdClass Object
    (
    [CurrencyCode] => USD
    [MonetaryValue] => 39.19
    )

    [Weight] => 3.0
    [BillingWeight] => stdClass Object
    (
    [UnitOfMeasurement] => stdClass Object
    (
    [Code] => LBS
    [Description] => Pounds
    )

    [Weight] => 3.0
    )

    )

    )

    )

    )

    )
    UPS API Request data:
    Array
    (
    [UPSSecurity] => Array
    (
    [UsernameToken] => Array
    (
    [Username] => xxxxx
    [Password] => xxxxx
    )

    [ServiceAccessToken] => Array
    (
    [AccessLicenseNumber] => xxxx
    )

    )

    [RateRequest] => Array
    (
    [Request] => Array
    (
    [RequestOption] => Shop
    )

    [PickupType] => Array
    (
    [Code] => 01
    )

    [Shipment] => Array
    (
    [Shipper] => Array
    (
    [ShipperNumber] => xxxx
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] =>
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [ShipTo] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] => 1xxxx
    )

    [City] => Casa Grande
    [PostalCode] => 85122
    [CountryCode] => US
    )

    )

    [ShipFrom] => Array
    (
    [Address] => Array
    (
    [AddressLine] => Array
    (
    [0] =>
    [1] =>
    )

    [City] =>
    [PostalCode] => 85122
    [CountryCode] => US
    [StateProvinceCode] => AZ
    )

    )

    [Package] => Array
    (
    [PackagingType] => Array
    (
    [Code] => 02
    [Description] => Package/customer supplied
    )

    [PackageWeight] => Array
    (
    [UnitOfMeasurement] => Array
    (
    [Code] => LBS
    )

    [Weight] => 3
    )

    [PackageServiceOptions] => Array
    (
    )

    )

    [ShipmentRatingOptions] => Array
    (
    )

    [ShipmentIndicationType] => Array
    (
    [Code] => 02
    )

    [AlternateDeliveryAddress] => Array
    (
    [Address] => Array
    (
    [AddressLine1] => 1xxxxxx
    4
    [City] => CASA GRANDE
    [PostalCode] => 85122
    [CountryCode] => US
    )

    )

    )

    )

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter Debbie

    (@mybizdw)

    The error message is now gone. But the UPS shipping rates are not showing.
    Also receiving an error message at the cart. I used New York City, NY 10013 for shipping location.
    Shipping
    No shipping options were found for New York City, NY 10013.
    Not sure if this has to do with this plugin or the way I set up WooCommerce shipping
    https://drive.google.com/open?id=1JHLfP0fm9JQTRKpyIrSV4j3xCLs_vraG

    Hi Debbie,

    I can not recreate this error in my environment. And your store settings seems to be ok. There is no other option but to ask you to send us access data. Is this possible? If yes, please use this form to do this.

    Thread Starter Debbie

    (@mybizdw)

    Pr,
    Yes, will send you access data needed. The link you provided I’m not finding the form I should use. Which one am I to use in the list?
    Debbie

    Hi Debbie,

    you can find it here.

    Pr

    Thread Starter Debbie

    (@mybizdw)

    Pr,
    I just sent the message with access info through contact us.

    Debbie

Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘UPS Exception: 111211’ is closed to new replies.