UPS Plugin – Not carrying shipment info from Cart to Checkout

  • Resolved nevermadapparel

    (@nevermadapparel)


    10 years, 4 months ago

    Hello,

    We are running Jigoshop for our new store. We have installed and configured the UPS plugin to work exactly as we would like HOWEVER this issue we are experiencing is ONLY if the customer has not already added his/her shipping info inside the account page.

    If the user has not included shipping info in the account page when they get to the cart it asks them for there zip code and then calculates the shipping charge. Works great. THEN you click checkout and you get to the checkout page and it will no longer have any information inside the shipping section and will actually lets you checkout and let the customer pay no shipping.

    This is a huge issue and definitely keeping us from launching our website to the public.

    https://www.ads-software.com/plugins/jigoshop/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter nevermadapparel

    (@nevermadapparel)

    Here’s our system info for a heads up:

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: https://www.nevermad.net
    HOME_URL: https://www.nevermad.net

    Jigoshop Version: 1.12.3
    WordPress Version: 4.0

    Platform: Windows
    Browser Name: Firefox
    Browser Version: 31.0
    User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
    64; rv:31.0) Gecko/20100101 Fire
    fox/31.0

    PHP Version: 5.4.32
    MySQL Version: 5.5.40
    Web Server Info: Apache

    eAccelerator: Disabled
    APC: Disabled
    OpCache: Disabled

    PHP Memory Limit: 256M
    PHP Post Max Size: 64MB
    PHP Upload Max File Size: 64MB
    PHP Max Input Time: 60
    PHP Max Input Vars: 1000
    WordPress Memory Limit: 64MB

    Short Open Tag: Enabled
    Allow URL fopen: Enabled

    WP_DEBUG: Disabled
    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: 203
    Page For Posts: 103

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Supported

    ACTIVE PLUGINS:

    AddThis Social Bookmarking Widget: 3.5.10
    Advanced Access Manager: 2.8.4
    Affiliates: 2.7.2
    Affiliates Jigoshop Integration Light: 1.0.9
    Allow Multiple Accounts: 2.6.2
    Coming Soon Page: 0.5.8
    Contact Form 7: 4.0.1
    Email Users: 4.6.10
    Insert Headers and Footers: 1.3.2
    Jigoshop: 1.12.3
    Jigoshop Official UPS shipping: 2.5.2
    Login Logo: 0.7
    Olevmedia Shortcodes: 1.1.4
    Regenerate Thumbnails: 2.2.4
    Standout CSS3 Buttons: 0.2.9
    Theme My Login: 6.3.10
    User Notes: 1.0.0
    Velvet Blues Update URLs: 3.2.2
    WordPress Importer: 0.6.1
    WordPress PopUp: 4.6.1.3
    WP Admin Bar Removal: 2014.0816.0392
    WP User Avatar: 1.9.13

    CURRENT THEME:

    theme1975:

    ### End System Info ###

    Plugin Author MWSGD

    (@mwsgd)

    Moved to [email protected].

    Diagnosed as Jquery conflict caused by theme1975.

    Thread Starter nevermadapparel

    (@nevermadapparel)

    Michael,

    We have just sent you an email. You have provided my partner and I with conflicting information.

    You claim the issue is with our theme; however last night at 3am we received an email from Krzysztof at 3am saying that “he fixed it”

    Our website is now worse off from the last time we logged in at 11pm 11/3. You guys were in our system 11/4 3am and the entire menu system no longer functions.

    Please reply to our email promptly. We have remained offline for the remainder of this issue.

    Plugin Author MWSGD

    (@mwsgd)

    My apologies for this inconvenience. Krysztof has restored this and replied via [email protected]

    I’m also having this issue although with a separate shipping plugin (Fedex).

    Any information on what the fix was?

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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