Upsell Button Not Working

  • Resolved DanceNinjas

    (@danceninjas)


    10 years, 1 month ago

    Hi,

    I am excited to use your plugin but I can’t seem to get it to work.

    My button doesn’t show up visually on my webpage either in test or regular mode. It just shows a bunch of fields to input Contact Id, Existing Order ID, etc but there is no actually button. Is this what is supposed to happen in test mode?

    I downloaded the SDK plugin & put in my account info & merchant IDs & filled out the needed forms so I am not sure what is wrong. Maybe it is not compatible with Visual Composer? or my Theme?

    Can you help?

    You can see the test button on this page: https://www.danceninjas.com/thank-you-for-your-order/

    The button should show up at the very bottom of the page just above the very last link that says, “No Thank You. Please Revoke My Access and Downgrade Me To the Trial Membership”.

    Thanks for any help!

    https://www.ads-software.com/plugins/infusionsoft-one-click-upsell/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jacob Allred

    (@zulugrid)

    Your WordPress theme is overriding the CSS that controls the button size.

    I’ve created a fix for this problem and will include it in the next release of the plugin which will probably be released later this week.

    Plugin Author Jacob Allred

    (@zulugrid)

    I’ve created a new version that should fix this issue for you.

    Thread Starter DanceNinjas

    (@danceninjas)

    Awesome, looks like it is going to work! Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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