Upsell not receiving ContactID from Infusionsoft

  • After submitting the initial order to Infusionsoft and order processed successfully we have the upsell page come up successfully but the ContactID is not being passed from InfusionSoft.

    I watched your video instruction but I believe it only showed 2 pieces of data being transferred, contact ID and Order ID… here is the UTM variables it transferred to the 7 ways page…

    inf_field_City=Santa+Maria&inf_field_Email=test2_cashflow%40dineauthentic.com&inf_field_Country=United+States&inf_field_MiddleName=&inf_field_PostalCode=93455&inf_field_Company=Authentic+Restaurant+Concepts&inf_field_Address2Street2=null&inf_field_Address2Street1=null&inf_field_State=Ca&inf_field_StreetAddress2=&inf_field_StreetAddress1=620+Arthur+Lane&inf_field_FirstName=Ryan&inf_field_Country2=null&inf_field_State2=null&inf_field_LastName=Gromfin&inf_field_City2=null&inf_field_PostalCode2=null

    So what am I doing wrong?

    https://www.ads-software.com/plugins/infusionsoft-one-click-upsell/

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  • Hello, I am experiencing the same the problem. IFS says that the contact ID does not usually transfer, but according to the support documents and your videos it say we need that data to complete the transaction, please help…

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