Upsell products not showing full site editing

Mornig @georgdem have you gone into the backend of the PDP and added the Upsells that you want to show? You need to do that in order for them to display. I’m not seeing in your post that you noted you did that.

Make sure you do that and then let us know. Here’s a screenshot of where you need to go to do that.

Hello @serafinnyc, thanks for your respond. Yes sure I added some upsell products.

As mentioned above I am working with the Single Product Template in full site editing mode (woocommerce 9.0.2). Should not there be an Upsell Products block similar to the Related Products block? Or is it achieved in another way?

Hi @georgdem I realize you’re working from the PDP, but that doesn’t mean anything. If you are overriding the default template with say Elementor or WP Blocks then you are outside this forum’s support. So, if you didn’t add products that’s a great place to start. If you did add products where I describe then you must be overriding the default template with something.

Probably best to add a systems report so we can see what you’re doing since there’s no site link to go by here. Go to WooCommerce > Status > Get Systems Report and pasting that here inside using a Code Block.

Hi @georgdem

Up-sells are products that you recommend instead of the currently viewed product. So, if you’ve added a related product block, the up-sell product should appear there, replacing the automated related product. More info: https://woocommerce.com/document/related-products-up-sells-and-cross-sells/#up-sells

I hope this provides some clarity. Please let us know if you have any other questions!

I’m experiencing this same issue, cross-sells are not showing on the cart page and up-sells are not showing on the product page. I have linked the products as noted here: https://woocommerce.com/document/related-products-up-sells-and-cross-sells/. And it may be worth noting they used to show.

https://snipboard.io/oicgrt.jpg

https://snipboard.io/cAP2kG.jpg

System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.2
Legacy REST API Package Version: ? 1.0.4
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en
External object cache: –

### Server Environment ###

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PHP Post Max Size: 65 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 10.6.18-MariaDB-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

attachment: 119
awsm_job_application: 3
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Secure connection (HTTPS): ?
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Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
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Zendesk Chat Widget: by Zendesk – 1.4.18

### Must Use Plugins (1) ###

WordPress automation by Installatron: by  –

### Settings ###

Legacy API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
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Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
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### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/ -  Contains the woocommerce/cart block
Checkout: #8 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
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Terms and conditions: #441 - /terms/

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Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: themify-ultra/woocommerce/loop/loop-end.php
themify-ultra/woocommerce/loop/loop-start.php


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WCS_DEBUG: ? No
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wc-active: 33
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WooCommerce Account Connected: ? Yes
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### Store Setup ###

Country / State: United States (US) — California

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PayPal Reference Transactions Enabled: ? Yes
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minified-js
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Options: ?
Notes: 215
Onboarding: completed

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Oldest: 2024-09-14 10:15:33 -0700
Newest: 2024-09-14 10:15:33 -0700

Complete: 1,476
Oldest: 2024-08-23 15:01:28 -0700
Newest: 2024-09-23 14:40:16 -0700

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Oldest: 2017-01-21 17:01:43 -0800
Newest: 2024-09-01 21:49:15 -0700

Pending: 37
Oldest: 2024-09-24 02:19:16 -0700
Newest: 2024-11-30 08:35:30 -0800


### Status report information ###

Generated at: 2024-09-23 14:56:48 -07:00

Hi @matandaudrey

Sorry to hear that you are experiencing the same issue.

However, to align with forum best practices, please create a new topic so that we can address your issue(s) separately.

You can create a new thread here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0

Thanks for understanding!