URGENT Bidders Cannot Bid!!!

  • Resolved HitsukiEri

    (@hitsukieri)


    4 years ago

    I have an active auction going now and some bidders are complaining they cannot bid and your plugin is saying their emails are not valid!

    PLEASE HELP!!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    Plugin displays “emails are not valid!”. As you said, this problem only happened to some bidders. When bidder entered wrong email(format), plugin will display alert box of invalid email. Bidder has to enter the correct email id. so, the bid will be placed.
    We tested in our local server, it works fine. Please create test auction into your site. could you inform bidder email id and test auction product url? So, we can check it.

    Thank You

    Plugin Author Nitesh

    (@nitesh_singh)

    Hi @hitsukieri ,

    Is this working now? If not, please share below:

    1. Example of the email entered by user whose bid was not being placed?

    2. Create a test auction on your website and share its url and what name and email are you entering? We will test it and check on your site.

    Regards,
    Nitesh

Viewing 2 replies - 1 through 2 (of 2 total)
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