• Resolved meideserve

    (@meideserve)


    I have no idea why. I am using Neve Theme, and recently wrote a blog post. This is my second post. I had no issues with the first post, but for this second post, when I click the “Publish” button, nothing happens.

    The post simply does not get published. The webpage does not load anything when I click “PUBLISH” at the top right corner of wordpress.

    Why is this so? Pls help resolve asap! thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter meideserve

    (@meideserve)

    using google chrom incognito mode, inspect console, i got this message to help toubleshoot:

    ?v=2.0:16 WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: 
    w @ ?v=2.0:16
    ?v=2.0:16 WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: 
    w @ ?v=2.0:16
    ?v=2.0:16 WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: 
    w @ ?v=2.0:16
    DevTools failed to load SourceMap: Could not load content for https://baby.meide.sg/wp-content/plugins/otter-blocks/vendor/codeinwp/gutenberg-blocks/assets/leaflet/leaflet.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load SourceMap: Could not load content for https://baby.meide.sg/wp-content/plugins/otter-blocks/vendor/codeinwp/gutenberg-blocks/assets/leaflet/leaflet-gesture-handling.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    • This reply was modified 3 years, 7 months ago by meideserve.
    Thread Starter meideserve

    (@meideserve)

    I troubleshooted… so I disabled the plugin “Gutenberg Blocks and Template Library by Otter”, then I could publish the post. But the image showed two times, and website was haywire so I re-activated the plugin.

    Temporary post got published, but why is this problem occuring?

    So everytime i want to publish a post i need to first disable the plugin “Gutenberg Blocks and Template Library by Otter” first?

    https://www.ads-software.com/support/plugin/otter-blocks/

    Hi, meideserve, I’m another user of the Neve theme.

    Please try using the “Health Check” plugin: https://www.ads-software.com/plugins/health-check/.

    In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.

    After installing it, try changing the theme and initially disable all your plugins – and after, turning them on one by one – to determine whether it’s the Neve theme and/or that plugin that you mentioned working together, which is causing the issue, or whether it’s only that plugin that’s causing the issue.

    If you ultimately can pinpoint this to being a plugin issue, I would suggest starting a new support topic in their support threads for this:
    https://www.ads-software.com/support/plugin/otter-blocks/#new-topic-0

Viewing 3 replies - 1 through 3 (of 3 total)
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