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CSV-export stops by 36 entries

diespeedy — Fri, 31 Aug 2018 14:06:03 +0000

Hi,

I`ve an urgent topic. Regarding an acutal event, my csv-export stops after 35 entries allthough there are already 1-2 more bookings.

In other exports like PDF everything is complete.

Any idea what might happen or how to solve this?
It`s urgent because I need those export for room planing etc..

Many thanks in advanced
DieSpeedy

Reply To: CSV-export stops by 36 entries

Franky — Fri, 31 Aug 2018 14:27:07 +0000

pdf export? I don’t do that, I only provide “Printable view” and “CSV export”.
If your csv export is failing, it is related to the content of the booking afterwards. So check your logs, check your resulting csv file (open it as text) etc.
Without more info, this is all I can tell you for now. If you edit the next booking that should be in there but is not, check the booking entry for weird characters (maybe I forgot to escape something in the csv export)

Reply To: CSV-export stops by 36 entries

Jan Dembowski — Fri, 31 Aug 2018 15:01:22 +0000

Side note: I’ve modified the topic title. These are volunteer support forums and that includes the plugin author.

We don’t do “Urgent” for volunteer support.

Reply To: CSV-export stops by 36 entries

Franky — Fri, 31 Aug 2018 16:00:51 +0000

I just found an (older) bugreport describing your issue (see https://www.e-dynamics.be/wordpress/forums/topic/just-export-all-booking-info/ ), but that fix is already in the latest version. So, my question: what version are you using?

Reply To: CSV-export stops by 36 entries

diespeedy — Fri, 31 Aug 2018 20:27:31 +0000

Hi Franky,

thanks for your update. I regret it might be the same bug as described even if I don`t use date format. But I am still using version 2.0.35 worring make an update in the meantime of advertising. ??

Let me check if I can update and fix it then… *afraid*

@jan: Thanks, but it was just a request and for me a very urgent topic and never a demant to the volunteer support!

Best regards
DieSpeedy

Reply To: CSV-export stops by 36 entries

diespeedy — Fri, 31 Aug 2018 21:19:25 +0000

Hi Fanky,

I just updated WP and the plugin, but the issue is the same. All bookings after 35 are no longer exported to CSV. If I use printable view (what I mentioned as PDF export) all boookings are complete.

I check the spellings etc. but I am not able to find any differences between other bookings. No special charakters (just ??ü -worked properbly before).

The following information are taken: First Name, Last Name, E-Mail, Adress, ZIP, Location, Telphone and custom fields: Price, Workshop 1-3 and Comments.

Is there anything else I can deliver to you, that might help to fix this issue?

Best regards
DieSpeedy

Reply To: CSV-export stops by 36 entries

Franky — Fri, 31 Aug 2018 21:40:10 +0000

Did you check the webserver logfiles for possible php-errors (which I hope you log)?
Since it stops at 35, there must be something in booking 36 that is/seems different than the other ones. Check all fields (maybe even just a newline in the comment field), press save and check again.
Also check the resulting csv file, see if it ends with a complete line (it should …)

Reply To: CSV-export stops by 36 entries

diespeedy — Sat, 01 Sep 2018 08:13:09 +0000

Okay, I checked the log files and found the following issue.

WordPress-Datenbank-Fehler Table ‘gfk-niederrhein.gfktag_updater_list’ doesn’t exist f\xc3\xbcr Abfrage SHOW FULL COLUMNS FROM wp_updater_list von include(‘wp-admin/admin-footer.php’), do_action(‘admin_footer’), WP_Hook->do_action, WP_Hook->apply_filters, pdtr_processing_site, referer: https://www.mysite.de/wp-admin/admin.php?page=eme-registration-approval

That seems not to be good, but this morning the export was complete again. Courious!
But I guess I should (however) recreate the table, right?

Reply To: CSV-export stops by 36 entries

Franky — Sat, 01 Sep 2018 09:33:48 +0000

That table has nothing to do with EME, fix the corresponding plugin or disable it (or remove the corresponding filter pdtr_processing_site).

Reply To: CSV-export stops by 36 entries

diespeedy — Sat, 01 Sep 2018 10:18:24 +0000

Mhm, I really don`t now, what happend yesterday. Everythig is fine again.
Anyway, thank you for your patience and support! ?? Great, as usal!!!