URGENT – Header Footer not showing when i go live

  • Resolved sarosh65

    (@sarosh65)


    4 years, 10 months ago

    Hi – The Header and Footer are working fine in Elementor editor and preview mode, but not showing up on the live site. Have checked all settings and they are in order as I have been using this plug in for a while and never had problems before. Urgently need help as client is expecting site to be fully functional

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @sarosh65

    We will need to take a closer look and help you resolve this issue.

    Can you open a support ticket with us for a quicker resolution?

    Looking forward to hearing from you!

    Regards,
    Suman

    Same issue, not clear how to open a support ticket without a Pro account

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @hagitwilk

    Try using the following Contact Link.

    Looking forward to hearing from you and helping you out!

    Regards,
    Suman

    I am also having the same problem. I make all the changes in the footer, but live they don’t appear. Where a blue background should appear, it appears without a background, showing the default color of the website background (in the case of gray or white, in the case of the home page). The site is in order and I even got to clear the browser cache, but the problem persists.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @josivandroavelar

    Sorry for the inconvenience.

    If you haven’t opened a ticket yet. I would recommend, to reach out to us through our Support Portal which will enable our Support team to dive into the issue and help you out.

    Looking forward to hearing from you and helping you out!

    Regards,
    Suman

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘URGENT – Header Footer not showing when i go live’ is closed to new replies.