Urgent Help: Can’t open category post after upgrading to WP 4.9.5

  • Resolved polunio

    (@polunio)


    6 years, 7 months ago

    Hi All,

    Need your urgent help. After upgrading my wordpress version to 4.9.5 (from 4.0.something), forgot the exact version, I can’t open the post under category.
    When I click the category, it all display the posts on that category, but when I click the post itself, it did not open.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Try clearing your cache; I see you’re using W3 Total Cache.

    If that does not resolve the issue, this may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter polunio

    (@polunio)

    Thanks Steve for the quick response. I will work on your suggestions and give you update

    Thread Starter polunio

    (@polunio)

    Health Check is great for troubleshooting. I enable my plugins one by one in troubleshooting mode and found no problem when using default theme. But when I used my current theme, problem occur again.

    It’s a conflict with my theme. Already restored my backup.

    Will change my theme first before upgrading my wp version.

    Thanks for the help Steve. Appreciate it very much, and I learned from it.

Viewing 3 replies - 1 through 3 (of 3 total)
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