Urgent!! Installed plugin and site went down

  • Resolved paulabender

    (@paulabender)


    8 years ago

    Hello, I’ve just installed the plugin, didnt’t touched a setting and site went down. I deleted the plugin folder but nothing changed. The site keeps like loading… loading… and doesn’t work. Please help!

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  • Thread Starter paulabender

    (@paulabender)

    Update: I manually removed the folders /wp-contents/plugins/sucuri-scanner and /wp-content/uploads/sucuri. Problem persist. Deleted Cache. Nothing

    Eve

    (@evahost)

    Hi there,

    I recommend checking the server error logs for information about the failure. Your host should be able to help you with this.

    Please post if you are still having the problem and have any further information.

    Marking as “resolved” after +4 weeks without a reply from the original poster. Feel free to re-open the ticket if the problem persists, include additional information from the error logs that can help us replicate the issue and fix it.

Viewing 3 replies - 1 through 3 (of 3 total)
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