Urgent: Issue in syncing Products on Doofinder

  • Hi,

    We are facing an issue in syncing our products with Doofinder. We have installed your plugin (version-1.4.0) on our site but the product is not syncing. We have tried to sync our products by using the Doofinder dashboard (Indices Tab) but it is showing the error “Your server is giving an Internal Error Response. – [product][https://www.geekgearbox.com/feed/doofinder/]” as shown in the image- https://snipboard.io/5r3EMn.jpg.

    We have also tried to index the products through the “Indexing” setting of the Doofinder plugin but getting an error message -“Request not authenticated. Please check API key” as shown in image- https://snipboard.io/XKYDgq.jpg. We have created the API key from Doofinder and updated it in our database (option name – woocommerce_doofinder_internal_search_api_key) but still, it is showing the same error.

    Note: We have done the Legacy Setup as the Setup Wizard was not working and stuck in the login step.

    Kindly check this issue on priority and let us know if any data required from our side?

  • The topic ‘Urgent: Issue in syncing Products on Doofinder’ is closed to new replies.