Urgent – Maintenence plugin is locking admin login

  • Resolved alexjobbb

    (@alexjobbb)


    3 years, 10 months ago

    Hi,
    I am running the Site offline / Maintenance mode plugin for more than a week now with no problems. Today, as I was working in WP admin suddenly was logged out for no reason, and when I tried to log back in I am getting the Under Maintenance screen that only visitors should see.
    It is not allowing me to log into my site’s admin at all!
    I have the latest upgrades to all components in WP.

    This is extremely urgent – please I need some help.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter alexjobbb

    (@alexjobbb)

    Over 10 hours passed and I have not received a reply from the author of this plugin (Site Offline or Coming Soon or Maintenance Mode). I have lost a day worth of customers and I worked all day to get my site back – thanks to external help. Not happy with this support.
    I’ve managed to manually setup a new admin in the dbase, and now I can manage my site again.

    Obviously, I have deleted this plugin that I do not recommend to anyone.

    Plugin Author chandrashekharsahu

    (@chandrashekharsahu)

    Hi

    Due to covid lockdown and health issues, I could not reply on time. I think everything fine on your website. Let me know if you have still issues?

Viewing 2 replies - 1 through 2 (of 2 total)
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