Urgent need help!

  • Resolved daron4ever

    (@daron4ever)


    6 years, 11 months ago

    Hello,
    I have permalink manager pro plugin, and have critical error now.
    I don’t know when exactly it happened, but definitely from today and I think the happening from updating new pro version.
    All URLs seems to be broken. I got 404 page not found error for all pages except main page.
    I had an another issue and sent you ([email protected]) e-mail 2 days ago, but I have not received any reply from you yet.
    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter daron4ever

    (@daron4ever)

    I have found the issue and it seems that your plugin is no longer support UTF-8 (non-english character format with the custom URI since we used non-english sub directory URL.
    For example with current URI,
    https://example.com/test (it works)
    https://example.com/テスト (it doesn’t work with japanese)
    https://example.com/%E3%83%86%E3%82%B9%E3%83%88 (even it doesn’t work with encoded URL)

    Please check it.

    Plugin Author Maciej Bis

    (@mbis)

    Hi @daron4ever,

    please check your mail inbox, I wrote the instructions how to install the most recent version of the plugin with hotfixes for both issue.

    PS. Sorry for the delayed response, as I mentioned in the email – I changed my email server to Google Suite and some of the emails were still sent to the old inbox.

    Best regards,
    Maciej

    Thread Starter daron4ever

    (@daron4ever)

    SUCH a Great support! SUPER FAST!!! Thanks a lot.

    Plugin Author Maciej Bis

    (@mbis)

    You’re welcome! Sorry that I answered on your email so late, I could have checked the old inbox before.

    Best regards,
    Maciej

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I have permalink manager pro plugin

    For pro or commercial product support please contact the author directly on their site. As apparently you’ve done.

    As @mbis is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 5 replies - 1 through 5 (of 5 total)
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