Urgent need to find a solution coupon conflicting

  • Resolved lenamtl

    (@lenamtl)


    3 years, 1 month ago

    Hi,

    The store offer a rebate based on subtotal
    so let say 10% off if subtotal is 50$

    Problem 1
    Now let say I have a coupon that give 2 items for free that usually cost 5$ ech
    The subtotal is 10$ and in fact it will be 0$
    so if the order subtotal is 50$ but in fact it is 40$ if we remove 10$ for the free items.
    The only solution I have found is to allow the user to only buy the 2 items complete the transaction, then create a new order to buy other product.

    Problem 2
    Similare problem if I have product in sales and I don’t want the amount of these sales product to be calculate for the 10% off.

    if I restrict the product for the 10% coupon this mean the user buy for 200$ and won’t have any rebate because the item is in the cart…
    So again the only solution would be the user to buy only the sales items, and make another trnasaction for items at regular price this is not making sense…

    Is there a solution for these 2 cases?

    One of the solution would be a way to get the “final subtotal” after rebates and restriction and then apply the 10% rebate if this reach the amount of 50$.

    • This topic was modified 3 years, 1 month ago by lenamtl.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @lenamtl,

    Two ways you could approach this:

    1. Use product discount coupon type. You then add the products under the box in Usage Restrictions and it then only applies to those products. There’s some downsides to using this tho, so experiment with it.

    2. In Advanced Coupons Premium there is a feature called Add Products and you can apply products to the cart (with discounts) and it’s per line item, so you’d be able to do exactly what you’re after.

    https://advancedcouponsplugin.com/ for more info on that.

    Hope this helps give you some options!

    Thread Starter lenamtl

    (@lenamtl)

    Hi,

    About problem 1 / solution 1
    I don’t understand how this can fix the issue.

    One of the coupon apply a rebate based on subtotal
    and the other coupons give 2 products for free from a category.
    The prices of the 2 items will be counted in the subtotal
    and could trigger the rule that check the subtotal of the order.
    As the coupon code that set the item for free will be removed after the subtotal.

    The only solutions is to allow the user to make a transaction that will only match the 2 free products rule let say exact 2 item from X category for free
    then user must make a second order for other product.

    We should be able to apply the % rebate on final subtotal after all coupon applied….

    About problem 2 / solution 2

    Let say I restrict sales product from the % rebate coupon.
    It won’t reduced the price of sales product a second time which is ok
    but the sales products could trigger the rule that check the subtotal of the order.

    So if the user buy 50$ sales product and 5$ at regular price the regular item will get the discount because the subtotal is more than 50$.

    Plugin Support rymerakristel

    (@rymerakristel)

    Hi @lenamtl

    Would it be fine if you shoot us an email so we can further check your settings? Please email us at [email protected]

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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