• Resolved Lphillian

    (@lphillian)


    I am having multiple problems with the latest version of Word Press
    I can not add pictures, I can not create links with in my webpage, but most importantly I can not accept payments any longer.
    I have 3 websites all are having the same problems. I use the TinyMCE ultimate to do my editing. I have not installed any new plug ins. I have multiple browsers that I use IE, Moxilla, and O

    I truly need help resolving this. Thank you Rev. Lisa

Viewing 5 replies - 1 through 5 (of 5 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    We’ll need a link to one webpage with the issue.

    Start with the standard troubleshooting steps:

    Clear any browser, site or server caches

    Deactivate all your plugins, switch to the default WP theme

    Reset the plugins folder by using FTP to change the name on the folder to pluginsHOLD

    Clear any browser, site or server caches

    If that works, reverse steps one by one to see what the cause of the problem is.

    If not, post back with a link to your site.

    Thread Starter Lphillian

    (@lphillian)

    Thanks for the tips, actually we have done that. What it appears is the template that was used to create my webpage is a year or so ago is now in conflict with the scripts in the new WP 3.5 upgrade.

    At this time we have finally gotten the visual/html/text tabs to work again. But the paypal functionality is still missing. And my second webpage is now displaying a 404 error on the landing home page.

    At this time I still can not create links between pagers or even add Media

    the webpage is https://www.thereverendlisa.com & https://www.desertoasisweddings.com

    Sounds like you’ll either need to find another theme or hire someone to try to fix the one you have. Unfortunately, these forums only support themes from the repository on this site so can’t help with commercial theme issues.

    Thread Starter Lphillian

    (@lphillian)

    There was actually some additional code that somehow was being entered.

    The encryption string should end like this: —–END PKCS7—–” />
    so for example one of the encryption tags looked like this: —–END PKCs7—- <p></p> “/>
    So we made that go away and it worked.

Viewing 5 replies - 1 through 5 (of 5 total)
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