Urgent: Plugin Stopped Working with Facebook Integration

  • I’m writing to inform you of an issue I’ve encountered with the plugin as of approximately 1:00 AM MST today. The plugin has stopped posting updates to Facebook, and no further posts are being published despite the system appearing to function normally otherwise.

    I’ve already taken the following steps to troubleshoot:

    • Verified the plugin settings and configuration.
    • Confirmed the linked Facebook account is active and unrestricted.
    • Checked for any potential server or network interruptions.

    Unfortunately, these steps have not resolved the issue. I suspect there may be an authentication or integration problem with Facebook’s API.

    Could you please investigate this matter? If there are any updates, patches, or additional troubleshooting steps I should take, kindly let me know at your earliest convenience.

    Thank you for your attention to this urgent matter. I look forward to your response.

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  • Hi,
    The issue you reported was identified as a temporary glitch. Our technical team promptly addressed it upon notification, and I’m pleased to inform you that the system is now functioning seamlessly without any issues.

    We sincerely apologize for any inconvenience this may have caused and deeply appreciate your patience and understanding. If you have any further concerns or encounter any issues in the future, please feel free to reach out.

    Thank you for bringing this to our attention and for your continued trust in our services.

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