urgent, your app on wp is down

  • Resolved frasers

    (@frasers)


    1 day, 7 hours ago

    Received hundreds of error emails from you tonight. Can not log in and all the time error messages on wp admin.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Same issue, entire site could barely be reached. needed to disable the Simprosys plugin

    error on frontend: We are not able to complete your request right now. Please try after sometime. Get in touch with us at [email protected] if you are seeing this error again and again

    Plugin Author simprosys

    (@simprosys)

    Hello @frasers

    Greetings from Simprosys Infomedia,

    We sincerely apologize for the inconvenience you’re experiencing.

    Our technical team is currently working on the issue, and we expect it to be resolved within the next 2-3 hours. We will notify you as soon as the problem has been fixed.

    Thank you for your cooperation and patience. We truly appreciate your understanding.

    Best Regards,
    Team Simprosys!

    Plugin Author simprosys

    (@simprosys)

    Hello @frasers

    Thank you for your time and patience.

    The issue has been resolved and all your products are submitted to Google Merchant Center. Please check once and reach out at [email protected] if you have any further issues.

    Best Regards,
    Hemant Sharma

    Plugin Author simprosys

    (@simprosys)

    Hello @siggyve

    Greetings from Simprosys Infomedia!

    We’ve fixed the issue for your store however move a product to trash and restore the same to match the product count in our plugin.

    If you still face any issue, you can write us at [email protected]

    Best Regards,
    Team Simprosys!

Viewing 5 replies - 1 through 5 (of 5 total)
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