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Hello Shaggy89, looks like you are using 3CX version 18 Update 3 or older.
New WP Livechat Plugin (version 10) works only with 3CX 18 Update 4 (or later) and 3CX StartUP edition.

• This reply was modified 2 years, 4 months ago by wordpress3cx.

Looks like I have 3cx V 18 update 2.

Interesting as 3cx says there are no updates available.

EDIT:
Im using a raspberry pi 4 and looks like 2 is as high as it goes for now ??

• This reply was modified 2 years, 4 months ago by shaggy89.

So, you have two options:
– Continue using current version with WordPress plugin version 9.4.3 or earlier.
– Update 3CX to 18 Update 4 and use WordPress plugin version 10

Thanks.

Is the a link for old versions of the plugin?

I’ll do this until I can upgrade and migrate my setup.

You can download it from this link:
https://downloads.www.ads-software.com/plugin/wp-live-chat-support.9.4.3.zip