URL constructor: [redacted] is not a valid URL

  • Resolved Tim Berneman

    (@tberneman)


    3 weeks, 4 days ago

    I’m trying to do a test donation and I’m getting this error.

    The following error occurred when submitting the form:

    • URL constructor: /?givewp-route=donate&givewp-route-signature=589c08068redacted10934&givewp-route-signature-id=givewp-donate&givewp-route-signature-expiration=1730168085&receipt-id=5f665ff63redacted0e8ed00c is not a valid URL.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @tberneman ,

    You came to the right place, I’m happy to help you resolve that.

    This might be a plugin conflict.

    Anytime there’s a payment error in the front-end, there’s a more detailed message in the back-end under Donations → Tools → Logs. Click the eye icon next to any recent error message, and then copy and paste the full error message in your next reply. Here’s a screencast on how to get error logs: https://screencast-o-matic.com/watch/c3eD0AVFgVG.

    This will give us more details about the error.

    Furthermore, please send along your System Info.

    Navigate to Donations → Tools → System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    That will give me some more context to be able to help.

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @tberneman ,

    It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.