URL generated incorrect

Thanks for reaching out @beckyaffinity. From the checks I performed on your site, it looks like you are using a standard wp-admin path as per the callback URL. I did notice a /wp reference where you may have your WordPress files located (from reviewing your sites source code and your public rest endpoints). This could be potentially be impacting Site Kit set up if you had the plugin connected previously with a different setup.

To determine more on this, please share the following:

1. Your?Site Health information. You can?use this form?to share privately if preferred.??
2. Was the plugin setup previously on this site, maybe before making a site URL change or with WordPress files in the root directory as opposed to a /wp directory? I ask as if there are traces of a previous set up, the plugin may be looking for records for a previous set up. If you can revert to that set up, I suspect you will be able to complete setup. At that point you can reset the plugin so all records are cleared (Tools > Available Tools > Reset Site Kit), before then moving WordPress files into it’s own directory once more.

Once we have the above information, we can advise on this further. One troubleshooting suggest we may advise on, is to manually add the /wp path to the callback URL on the page you land on.

Let me know if you have any questions with the above.

` wp-core

version: 6.4.2
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 6
dotorg_communication: true wp-paths-sizes

wordpress_path: /mnt/www/sherwincurrid.com/www/web/wp
wordpress_size: 54.02 MB (56645245 bytes)
uploads_path: /mnt/www/sherwincurrid.com/www/web/app/uploads
uploads_size: 241.85 MB (253601056 bytes)
themes_path: /mnt/www/sherwincurrid.com/www/web/app/themes
themes_size: 1.80 MB (1891845 bytes)
plugins_path: /mnt/www/sherwincurrid.com/www/web/app/plugins
plugins_size: 107.71 MB (112937265 bytes)
database_size: 91.95 MB (96419840 bytes)
total_size: 497.34 MB (521495251 bytes) wp-dropins (1)

advanced-cache.php: true wp-active-theme

name: Affinity WordPress Theme Child (affinity-wordpress-theme-child)
version: 1.0.0
author: Joel Graham
author_website: (undefined)
parent_theme: Affinity WordPress Theme (affinity-wordpress-theme)
theme_features: core-block-patterns, widgets-block-editor, menus, title-tag, custom-logo, post-thumbnails, woocommerce, excerpt, widgets
theme_path: /mnt/www/sherwincurrid.com/www/web/app/themes/affinity-wordpress-theme-child wp-parent-theme

name: Affinity WordPress Theme (affinity-wordpress-theme)
version: 1.0.0
author: Joel Graham
author_website: (undefined)
theme_path: /mnt/www/sherwincurrid.com/www/web/app/themes/affinity-wordpress-theme wp-mu-plugins (2)

Bedrock Autoloader: version: 1.0.3, author: Roots
Disallow Indexing: version: 1.0.0, author: Roots wp-plugins-active (15)

ACF Helper: version: 1.0.0, author: Affinity
Advanced Custom Fields PRO: version: 6.2.5, author: WP Engine (latest version: 6.2.6.1)
Better Search Replace: version: 1.4.5, author: WP Engine
Cookie Notice & Compliance for GDPR / CCPA: version: 2.4.13, author: Hu-manity.co
Duplicate Page: version: 4.5.3, author: mndpsingh287
Fly Dynamic Image Resizer: version: 2.0.8, author: Junaid Bhura
Formidable Forms: version: 6.8, author: Strategy11 Form Builder Team (latest version: 6.8.2)
Formidable Forms Pro: version: 6.7.1, author: Strategy11 (latest version: 6.8.2)
Redirection: version: 5.4.2, author: John Godley
Simple Sitemap: version: 3.5.10, author: David Gwyer (latest version: 3.5.11)
Site Kit by Google: version: 1.120.0, author: Google
W3 Total Cache: version: 2.6.1, author: BoldGrid
WP Cerber Security, Anti-spam & Malware Scan: version: 9.6.2, author: Cerber Tech Inc.
Yoast SEO: version: 21.9.1, author: Team Yoast (latest version: 22.0)
Yoast SEO Premium: version: 21.9, author: Team Yoast (latest version: 22.0) wp-plugins-inactive (1)

Yoast Test Helper: version: 1.17, author: Team Yoast (latest version: 1.18) wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: 1
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.50 wp-server

server_architecture: Linux 5.15.0-1036-aws x86_64
httpd_software: nginx/1.18.0
php_version: 8.1.27 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: false
pretty_permalinks: true
current: 2024-02-19T08:50:12+00:00
utc-time: Monday, 19-Feb-24 08:50:12 UTC
server-time: 2024-02-19T08:50:10+00:00 wp-database

extension: mysqli
server_version: 5.7.44-log
client_version: mysqlnd 8.1.27
max_allowed_packet: 16777216
max_connections: 304 wp-constants

WP_HOME: https://www.sherwincurrid.com
WP_SITEURL: https://www.sherwincurrid.com/wp
WP_CONTENT_DIR: /mnt/www/sherwincurrid.com/www/web/app
WP_PLUGIN_DIR: /mnt/www/sherwincurrid.com/www/web/app/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable formidable

license: Active (Elite) google-site-kit

version: 1.120.0
php_version: 8.1.27
wp_version: 6.4.2
reference_url: https://www.sherwincurrid.com
amp_mode: no
site_status: not-connected
user_status: not authenticated
verification_status: not-verified
connected_user_count: none
active_modules: site-verification, search-console, analytics, analytics-4, pagespeed-insights
recoverable_modules: none
required_scopes:
openid: ?
https://www.googleapis.com/auth/userinfo.profile: ?
https://www.googleapis.com/auth/userinfo.email: ?
https://www.googleapis.com/auth/siteverification: ?
https://www.googleapis.com/auth/webmasters: ?
https://www.googleapis.com/auth/analytics.readonly: ?
https://www.googleapis.com/auth/tagmanager.readonly: ?
capabilities:
googlesitekit_authenticate: ?
googlesitekit_setup: ?
googlesitekit_view_posts_insights: ?
googlesitekit_view_dashboard: ?
googlesitekit_manage_options: ?
googlesitekit_update_plugins: ?
googlesitekit_view_splash: ?
googlesitekit_view_authenticated_dashboard: ?
googlesitekit_view_wp_dashboard_widget: ?
googlesitekit_view_admin_bar_menu: ?
googlesitekit_view_shared_dashboard: ?
googlesitekit_read_shared_module_data::["search-console"]: ?
googlesitekit_read_shared_module_data::["pagespeed-insights"]: ?
googlesitekit_manage_module_sharing_options::["search-console"]: ?
googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ?
googlesitekit_delegate_module_sharing_management::["search-console"]: ?
googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ?
enabled_features:
adsModule: ?
audienceSegmentation: ?
gm3Components: ?
search-console_shared_roles: none
search-console_management: owner
pagespeed-insights_shared_roles: none
pagespeed-insights_management: all_admins
search_console_property: none
analytics_account_id: none
analytics_property_id: none
analytics_profile_id: none
analytics_use_snippet: yes
analytics_4_property_id: none
analytics_4_web_data_stream_id: none
analytics_4_measurement_id: none
analytics_4_use_snippet: yes
analytics_4_available_custom_dimensions: none

2. I don’t believe this plugin was used previously but will try the steps above.

I tried step 2 and I’m still getting File not found on the following URL when it tries to verify

https://www.sherwincurrid.com/wp-admin/index.php?action=googlesitekit_proxy_verify&googlesitekit_code=sitekit-hMTi2357QeWERQ3vnDEkSS&googlesitekit_site_code=4%2F0AeaYSHBIui2xC9OVqpDNg8wNFMNJ5X8t-PyvQmxBA9gIZmBcEmU9Z0hafwflhxbh5djKcw&googlesitekit_verification_token=d408a47404ab724d&googlesitekit_verification_token_type=FILE&nonce=2a2a4491a4&step=verification

Many thanks for the update @beckyaffinity. As it sounds like you already reset the plugin based on your comments, I requested a check of your site records on the Site Kit service. This may take a couple of days before I have an update, but once I do, I’ll let you know. At this stage you should be able to complete Site Kit set up.

Note also that if you prefer not to wait, you may be able to proceed with set up following the steps below. This will, however, result in your site URL defaulting to a non www version.

1. Visit your site settings (Settings > General).
2. Remove the www prefix from both your WordPress address (URL) and your and site address (URL) from https://www.sherwincurrid.... to https://sherwincurrid..... (Ie. remove only the www from both addresses, with no change the /wp path)
3. Press the save button.
4. Attempt Site Kit setup once more after logging back into your site.

Let me know if you have any questions with the above, or if you have tried changing your site address above.

Thanks, we’ll give that a go and wait to hear from you.

We’ve changed the site config and the plugin is now working. Please let me know when you have a fix and we can revert back to www.

Have you got an update?

Thanks for the update @beckyaffinity. I did hear back today regarding a check of your records. It looks like the records don’t reflect any /wp path. I requested to clear those records, which will hopefully be complete today.

As you’re now already connected, rather than waiting to clear your records, if you wish you can revert what you’ve already done. This may allow you to proceed, with your standard URL (which includes the www prefix). The steps are the same as provided previously, only this time you’re adding the www prefix. See below:

1. Visit your site settings (Settings > General).
2. Remove the www prefix from both your WordPress address (URL) and your and site address (URL) from?https://sherwincurrid....?to?https://www.sherwincurrid.....?
3. Press the save button.
4. Attempt Site Kit setup once more after logging back into your site.

I can’t guarantee the above will allow you to proceed, as it depends on your WordPress constants and the previous site records. But do let me know how you get on. If you are able to proceed, I’ll cancel the request to clear your site records.

We re-added the prefix, then tried to re-connect to sitekit and get the following- getting credentials failed

https://sitekit.withgoogle.com/o/oauth2/auth/?access_type=offline&application_name=wordpress%2Fgoogle-site-kit%2F1.120.0&client_id=cBbgdSkhQWBjiMUWgMuPs3-XVRWEVLkNjXog3LfcwThZC.apps.sitekit.withgoogle.com&hl=en_US&mode=&nonce=6699681f39&prompt=consent&redirect_uri=https%3A%2F%2Fwww.sherwincurrid.com%2Fwp-admin%2Findex.php%3Foauth2callback%3D1&response_type=code&scope=openid+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.email+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fsiteverification+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fwebmasters&service_version=v2&site_code_required=true&supports=credentials_retrieval+short_verification_token+file_verification&user_roles=administrator

https://sherwincurrid.affinityagency.co.uk/app/uploads/2024/02/Screenshot-2024-02-22-at-11.35.10.png

Please keep the request to clear the site records as we need this resolved asap.

Thanks for the update. The latest error you’re facing is a known issue impacting users as of today. We have more details on this here.

I’ll let you know as soon as I have an update on this. This should be addressed at some stage today. At that point you can attempt set up once more.

Thanks for your patience on this @beckyaffinity. We’re glad to report that this issue has now been resolved, with more details added to?this sticky post. Please try to set up the plugin once more. If you encounter any errors, let me know and we can investigate further. I’m curious to know if the most recent changes you made regarding your site URLs will allow you to proceed.

Hi James,

It’s working now, thanks for your help resolving.

Glad to hear it @beckyaffinity, and really appreciate the update. If you run into any further issues, be sure to reach out. Thank you.