URL not showing latest file

  • Resolved Lori

    (@lorimill)


    4 years, 7 months ago

    Hello, I’ve been using this plugin for over a year and love it. I just started having an issue where if I replace a document (using the same file name), the url to the document continues to show the old document. I’ve tried clearing my browser cache, my computer’s DNS cache, and my server’s cache and the issue persists. I’ve also tried on a separate computer/wifi network. I spoke with my web hosting provider and they confirmed that there was no caching on their end that would cause this.

    Inside the plugin’s file interface, if I click preview, I see the new file, but when I click “Get Info and Share” and follow the generated link, I see the old file again.

Viewing 1 replies (of 1 total)
  • Plugin Author mndpsingh287

    (@mndpsingh287)

    Hey @lorimill,

    Thanks for contacting our support. looks like the issue is not related to file manager plugin, It’s related to cache. Please try to replace the file properly and try to purge browser cache or server cache or wp-admin cache. Also please try to open new URL in a new private window. Let us know if this issue still persists.

    Regards,
    Mandeep

Viewing 1 replies (of 1 total)
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