• Resolved clhalsell

    (@clhalsell)


    I keep getting this error: “Looks like the URL of your site has changed. In order to continue using Site Kit, you’ll need to reconnect, so that your plugin settings are updated with the new URL.”
    I think it’s because I changed to https, but I’m not sure how to fix it.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi there @clhalsell,

    Thanks for reaching out. Changing a site from http to https can indeed result in this notice. In most cases clicking on the “reconnent” button within the notice and following the plugins setup steps allows users to remain connected.

    In your case I noticed that the unsecure version of your site (http) is still accessible. This means both your secure (https) and unsecure (http) are accessible, so it’s possible you may encounter the notice once more. In order to resolve this you can follow the steps below. Performing the below is also encouraging best practices, now that you have a https site, and not just ensuring Site Kit remains connected.

    1. Ensure that your “WordPress Address (URL)” and “Site Address (URL)” are both reflecting your secure (https) status in your WordPress general settings (Settings > General). I can see both reflect your unsecure (http) site at present from checking your REST endpoints.
    2. Ensure that you have https redirection in place, so anyone who may happen to visit the http version of your site is automatically redirected. Your hosting provide can assist with this, or you can use a free plugin that performs this action.

    Once you perform the above you’ll not longer be asked to reconnect. If your site records at present are reflecting the http version of your site you may be asked to reconnect once more, to the https version. This however would only be one, as your site would be fully secure with redirection in place.

    Let me know if you have any questions with the above, or if you need any help following the suggested steps.

    Thank you for responding to the above query that appears to be abit similar to mine; as for me, I recently changed my domain name and it smoothly transferred all other data right except the Site Kit that continuously reads 0 Impressions and 0 clicks all the while the Unique Visitors continues to rise up to over 30 K
    My query now is whether I should reset the plugin again to erase all data and start anew?

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @jackmover,

    If you’d like to open a new support topic we’d ne happy to assist. Note that if you’ve recently changed your domain name the issue you’re encountering regarding impressions and clicks may be due to your new domain name not fully registered for search. The information shown within Site Kit comes from your Search Console account.

    If opening a support topic be sure to include your Site Health information.

    Thread Starter clhalsell

    (@clhalsell)

    Ok, I’ve completed the two recommendations you gave me. Hopefully that does the trick. Thank you so much for your help!

    Plugin Support James Osborne

    (@jamesosborne)

    No problem at all @clhalsell, happy to help.

    I can see now that you site is redirecting all non secure traffic and your site seems to be register as https. With that I suspect you will no longer encounter the “URL has changed” notice. If this does occur feel free to get in touch and we can investigate this further.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘URL Of Your Site Has Changed’ is closed to new replies.