Url params go to categoy page even when brand page exists

  • Resolved k960154

    (@k960154)


    1 year, 6 months ago

    Hi, I’m having a problem getting search urls to work when I try to filetr by brand and product_cat at the same time.

    As the brand template already exists. The url takes us to the brand page and then tries to filter but fails.

    Is there a way to force going to a generic search result page or trigger the product category page instead of the brand page?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @k960154

    Thanks for reaching out!

    I understand that the current URL structure is directing you to the brand page and then attempting to apply the filter, which isn’t working as intended.

    I checked your site, however, I am receiving a login window on my end as you can see below, hence, I cannot proceed with my testing:

    To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Furthermore, for us to investigate your issue further, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

Viewing 1 replies (of 1 total)
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