• Resolved SmartCompare

    (@smartcompare)


    There is some ‘extra bits’ at the end of my site’s url.

    i.e if you type www.(mysitename).com it will appear as
    https://www.(mysitename).com/#axzz1HTFwvU5w

    The extra bit that sticks at the end of url appears on everypage you click within the site.

    I wonder if you know how to remove the extra bit #axzz1HTFwvU5w?

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Turn off all your plugins and see if it goes away.

    If not, switch to the default theme.

    If not, you’ll have to actually share your link so we can look ??

    Thread Starter SmartCompare

    (@smartcompare)

    Hi Ipstenu,

    I have just tried all as you have suggested, none work.

    the site link is https://bit.ly/gm2p1E

    Thanks again.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    This is in your header. And it would be my guess as to what’s going on…

    <script type="text/javascript">
    if(document.location.protocol=='http:'){
     var Tynt=Tynt||[];Tynt.push('ayGH3urLOr4iIladbi-bpO');Tynt.i={"b":true,"ap":"Read more:"};
     (function(){var s=document.createElement('script');s.async="async";s.type="text/javascript";s.src='https://tcr.tynt.com/ti.js';var h=document.getElementsByTagName('script')[0];h.parentNode.insertBefore(s,h);})();
    }
    </script>

    You may have been hacked. I’ve never seen anything like this one before.

    Thread Starter SmartCompare

    (@smartcompare)

    i have removed the tynt java script.

    and the problem is gone !!!

    Thank you so much, Ipstenu.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Sure.

    Though if you had switched to the 2010 theme (i.e. the default theme) THAT should have gone away.

    Thread Starter SmartCompare

    (@smartcompare)

    I tried to switch to the default theme, but it didn’t work.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    No need to tag this post for me, I already know it’s there. (Hint: If I’m POSTING here, you don’t need to tag it, which asks me to come look ?? )

    Where was the JS coming from? If it was in your header.php for the theme, check the header.php for the default theme.

    if it’s in BOTH, then you’ve been hacked!

    Thread Starter SmartCompare

    (@smartcompare)

    the JS is from a new company called tynt.com

    i inserted the JS manually a few weeks ago and totally forgotten about it and didn’t realise it messes up my site url.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    So… You put it into BOTH the header.php of Twenty Ten AND the theme you’re currently using?

    What I’m trying to sort out is WHY the code showed up on the DEFAULT theme, y’see ??

    Thread Starter SmartCompare

    (@smartcompare)

    I didnt put it into both the header, just the current theme.

    I am not sure why when I changed the theme to 2010, it still shows the extra bits.

    But it’s fine now. ??

Viewing 10 replies - 1 through 10 (of 10 total)
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