URL with a double forward slash (//)

  • Resolved akshaymeher

    (@akshaymeher)


    1 year, 8 months ago

    I am writing to report an issue with the plugin that I recently installed on my website. Whenever I try to access a URL with a double forward slash (//) in it, the plugin seems to be causing some unexpected behavior.

    Specifically, when I enter a URL like https://www.photowhoa.com/2015/wp-content/plugins/before-after-image-comparison-slider-for-elementor//assets/js/jquery.twentytwenty.js?ver=1.0.0 , the plugin seems to be redirecting the request to a different page than what I intended. This is causing a lot of confusion among my website visitors, and I would like to get this issue resolved as soon as possible.

    I have tried disabling the plugin and testing the URLs again, and the issue seems to go away when the plugin is not active. This leads me to believe that the problem is with the plugin itself and not with my website configuration.

    Could you please investigate this issue and provide me with a fix or a workaround as soon as possible? I would appreciate any assistance you can provide in resolving this matter.

    Thank you for your time and attention to this matter.

    Sincerely,

    Akshay

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter akshaymeher

    (@akshaymeher)

    I hope this message finds you well. I am writing to follow up on my support ticket which has not been resolved yet and I have not received any response from your team.

    I would like to kindly request your team’s immediate attention to my issue, as it is causing me inconvenience and frustration.

    Thank you for your understanding and I look forward to hearing from you soon.

    Best regards,

    Akshay

    Plugin Author Plugin Devs

    (@plugindevs)

    Hi,
    Thanks for reporting the issue and staying with us. Actually, I was busy with my newborn baby, so I couldn’t be here for the last week. I am looking into this and will release a new version by fixing this issue within the next 48 hours. Please stay with us.

    Thanks

    pallavi

    (@pallavichanodia)

    Hi,

    Is this issue resolved now? Can you please share an update.

    Thank you.

    Plugin Author Plugin Devs

    (@plugindevs)

    Hi,
    Thanks for your patience and staying with us. We released a new version of the plugin by fixing the double slash issue in a couple of minutes ago. Please install the latest version of the plugin, clear server cache if any caching plugin is installed, and clear your browser cache, then check and let us know if this works.

    Best Regards

    pallavi

    (@pallavichanodia)

    Hi,

    Thank you for the update. Will check it.

Viewing 5 replies - 1 through 5 (of 5 total)
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